Returns & Exchange
We stand behind our products. If you're not completely satisfied, we'll make it right.
Return Policy
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7-Day Return Window
Returns are accepted within 7 days of delivery. We recommend checking your items immediately upon arrival.
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Return Eligibility
We accept returns for damaged, defective, or incorrectly shipped items. Items must be unused and in original packaging.
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Refund Processing
Once we receive and inspect your return, refunds are processed within 5-7 business days to your original payment method.
- Important Note: Return shipping costs are the customer's responsibility unless the item is defective or we made an error.
Exchange Policy
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7-Day Exchange Window
Exchanges are accepted within 7 days of delivery for size, color, or style changes within the same price range.
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Exchange Process
Send your original item back in unused condition. We'll ship your replacement once we receive and process your return.
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Processing Time
Exchange processing takes 3-5 business days after we receive your return. You'll receive tracking information via email.
- Free First Exchange: Your first exchange is completely free. Additional exchanges may incur shipping costs.
How to Start Your Return or Exchange
Follow these 3 easy steps for a hassle-free experience
Get Return Label
We'll send you a prepaid return label and detailed instructions within 24 hours.
Ship & Track
Pack your item securely and ship it back. Track your return and refund status online.
Still Have Questions?
Our customer service team is here to help you with any questions about returns, exchanges, or your order.
Average response time: 2-4 hours • Available Monday-Friday, 9AM-6PM EST